Question 1

What does 'Mow, Edge & Blow' include?

Accepted Answer

Every maintenance visit includes three steps: we mow your lawn to the ideal height for the season, precision-trim all edges along paths and garden beds, and blow down all hard surfaces so your property is left clean and tidy.

Question 2

How often will you visit?

Accepted Answer

From September to May, we visit every 2 weeks to keep up with active grass growth. During winter (June to August), we shift to every 4 weeks when growth slows. This schedule keeps your lawn looking its best year-round.

Question 3

Do I need to be home for each visit?

Accepted Answer

No. As long as we have clear access to your lawn and any pets are secured, we can complete the service while you're out. You'll receive a notification once the job is done.

Question 4

Can I start with a one-off mow first?

Accepted Answer

Absolutely. Many customers begin with a one-off mow or garden clean-up to get the property back to a manageable baseline, then transition to a recurring maintenance schedule.

Question 5

What happens if it rains on my scheduled day?

Accepted Answer

If heavy rain makes mowing unsafe or risks damaging your lawn, we'll reschedule your visit to the next available fine day and let you know.

Question 6

Do you remove grass clippings?

Accepted Answer

We can either catch and remove clippings, or mulch them back into the lawn as natural fertiliser. We'll discuss your preference when setting up your maintenance plan.

Question 7

Is there a lock-in contract?

Accepted Answer

No. Our maintenance plans are flexible. You can adjust the frequency or pause service with appropriate notice — no rigid contracts.

Question 8

How do I pay?

Accepted Answer

We issue invoices electronically after each visit. You can pay via bank transfer or credit card. For ongoing maintenance, we can also arrange regular automated payments.

Question 9

What is maintenance lawn mowing?

Accepted Answer

Maintenance lawn mowing is a recurring, scheduled service where we visit your property on a regular basis to mow, edge, and blow down all surfaces. Unlike one-off mowing, maintenance mowing is about keeping your lawn consistently healthy and tidy throughout the year.

Question 10

How often should my lawn be mowed in Melbourne?

Accepted Answer

During the active growing season (September to May), we recommend fortnightly mowing to keep up with growth. In winter (June to August), monthly mowing is sufficient as grass growth slows significantly.

Question 11

What's included in each maintenance visit?

Accepted Answer

Every visit includes our Mow, Edge & Blow service: professional lawn mowing at the correct height for the season, precision edging along all paths and garden beds, and a full blow-down of driveways, paths, and hard surfaces.

Question 12

How much does maintenance lawn mowing cost?

Accepted Answer

Pricing depends on your lawn size, access, and the frequency of visits. Because every property is different, we provide free, no-obligation quotes tailored to your specific lawn.

Question 13

Do you offer fortnightly lawn mowing?

Accepted Answer

Yes. Fortnightly mowing is our standard schedule from September to May. It's the most popular option because it keeps lawns looking consistently tidy without the grass getting too long between visits.

Question 14

What happens in winter?

Accepted Answer

From June to August, we reduce visits to every 4 weeks. Grass growth slows dramatically in Melbourne's winter, so four-weekly mowing keeps your property neat without unnecessary cutting.

Question 15

Do you remove grass clippings?

Accepted Answer

We offer both options. We can catch and remove clippings from your property, or use a mulching mower to return fine clippings to the lawn as natural fertiliser. Mulching is great for lawn health and reduces waste.

Question 16

Do I need to be home?

Accepted Answer

No. As long as we have access to the lawn and pets are secured, we can complete the service while you're out. We'll notify you when the job is finished.

Question 17

Are you insured?

Accepted Answer

Yes, Ratten & Rowe carries comprehensive public liability insurance for your peace of mind (Confirm before publishing).

Question 18

Are quotes free?

Accepted Answer

Yes, all quotes are 100% free with no obligation. We can often provide an initial estimate from photos or satellite imagery.

Question 19

Can I cancel or pause my maintenance plan?

Accepted Answer

Yes. Our maintenance plans are flexible. You can pause during extended absences or adjust frequency with appropriate notice — no lock-in contracts.

Question 20

Do you service commercial properties?

Accepted Answer

Yes. We maintain lawns for offices, body corporates, schools, and commercial properties on scheduled maintenance plans tailored to each site.

Question 21

Do you maintain rental properties?

Accepted Answer

Yes. We work with landlords and property managers to keep rental lawns tidy and presentable on a recurring schedule.

Question 22

What equipment do you use?

Accepted Answer

We use commercial-grade mowers, precision edgers, and powerful blowers. Professional equipment delivers a cleaner cut, sharper edges, and a superior finish.

Question 23

Can you mow steep or sloping blocks?

Accepted Answer

Yes. We use self-propelled equipment suited to sloping terrain. We'll assess any challenging areas during your initial quote.

Question 24

What if my lawn is overgrown when I start?

Accepted Answer

If your lawn is severely overgrown, we may recommend an initial one-off cut to bring it back to a manageable level before starting your regular maintenance schedule.

Question 25

Do you edge along driveways and paths?

Accepted Answer

Yes. Precision edging is a core part of every maintenance visit. Crisp edges along driveways, paths, and garden beds are what give a professionally maintained look.

Question 26

Will regular mowing make my lawn healthier?

Accepted Answer

Yes. Regular mowing encourages lateral growth, creating denser turf that naturally crowds out weeds. It also removes only the top third of the leaf blade, which stresses the plant less than irregular heavy cuts.

Question 27

What grass types do you mow?

Accepted Answer

We maintain all common Melbourne turf varieties including Sir Walter Buffalo, Kikuyu, Couch, Tall Fescue, and Ryegrass. We adjust mowing height for each type.

Question 28

Can I combine maintenance mowing with weed spraying?

Accepted Answer

Yes. Many customers add weed spraying to their maintenance plan for a complete lawn care solution. We can discuss this when setting up your schedule.

Question 29

Do you offer green waste removal with maintenance?

Accepted Answer

Yes. If you prefer clippings removed rather than mulched, we can include green waste removal as part of your maintenance plan.

Question 30

How do I get started with maintenance mowing?

Accepted Answer

Simply request a free quote. We'll assess your lawn, discuss your preferences, and set up a recurring schedule that suits your property and budget.

Question 31

What suburbs do you service?

Accepted Answer

We service Melbourne's Northern Suburbs including Northcote, Thornbury, Preston, Brunswick, Coburg, Fairfield, Ivanhoe, Kew, Heidelberg, and surrounding areas.

Question 32

How quickly can you start?

Accepted Answer

We aim to begin new maintenance schedules within a week of quote approval, depending on our current route in your area.

Question 33

What happens if it rains?

Accepted Answer

We monitor the weather and reschedule if heavy rain makes mowing unsafe. Light rain usually doesn't prevent service.

Question 34

Do you work on weekends?

Accepted Answer

Our standard hours are Monday to Friday. We generally avoid weekends to keep noise down for you and your neighbours.

Question 35

Can I change my scheduled day?

Accepted Answer

Yes. We can adjust your regular visit day if our route allows. We'll work with you to find a schedule that suits.

Question 36

Why choose maintenance mowing over one-off mowing?

Accepted Answer

Maintenance mowing keeps your lawn consistently healthy and tidy. One-off mowing is reactive — you call when the grass gets too long. Regular maintenance prevents overgrowth, produces healthier turf, and costs less per visit.

Question 37

Do you offer discounts for regular maintenance?

Accepted Answer

Recurring maintenance visits are priced more affordably per visit than one-off mowing, as the regular schedule keeps the lawn manageable. We'll include pricing in your free quote.